Deutsche Aircraft Appoints Alexander Tesch as Vice President Customer Support & Service

Deutsche Aircraft announced the appointment of Alexander Tesch as Vice President Customer Support & Service, effective immediately.

With over two decades of international leadership experience across aerospace, maritime, energy, and logistics sectors, Alexander brings a proven track record in customer service excellence, aftermarket strategy, and global support operations.

In his new role, Alexander will lead Deutsche Aircraft’s global customer support and service organisation, with a clear vision to elevate the customer experience across both legacy and future platforms. His mission is to ensure that existing D328 operators continue to receive best-in-class support, while preparing the organisation for the successful entry into service of the D328eco^®.

Deutsche Aircraft acknowledges that its reputation is built on the enduring legacy of the D328 and remains committed to honouring that heritage by strengthening customer support capabilities. Under the leadership of Alexander Tesch, the company is focused on streamlining existing processes and aligning them with next-generation support systems being developed for the D328eco. This transformation is designed to deliver greater efficiency, flexibility, and access to advanced support solutions for legacy aircraft operators.

Deutsche Aircraft’s renewed focus includes:

• Improved spare parts availability and logistics
• Smarter, AI-powered customer service tools
• A more open and responsive communication model
• Customer-centric service frameworks tailored to operational realities

“The D328 is more than just an aircraft—it’s the foundation of our brand and reputation,” said Alexander Tesch, Vice President Customer Support & Service. “As we move toward the D328eco, our goal is to ensure that our legacy customers benefit from the same innovation and care. We are building a support organisation that is smarter, more flexible, and truly customer-centric—because our operators rely on us to keep their fleets flying, and we take that responsibility seriously.”

“We are thrilled to welcome Alexander to the Deutsche Aircraft leadership team,” said Olaf Lawrenz, COO at Deutsche Aircraft. “His strategic mindset and operational expertise will be instrumental in achieving our goal of overall customer satisfaction and ensuring that our support organisation matches the quality and reliability of our aircraft.”

Deutsche Aircraft remains committed to supporting operators who depend on the company to maintain operational continuity. Building on the strong foundation of the D328 legacy, the organization continues to advance its brand and service philosophy to reflect the standards of excellence expected by customers.

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