India’s aviation regulator fined IndiGo ₹22.20 crore after massive flight cancellations and delays in December disrupted travel for lakhs of passengers.
DGCA cited poor planning, over-optimisation, software issues, and non-compliance with pilot duty norms as key reasons behind the operational meltdown.
Top IndiGo executives, including senior operations leaders, were warned for oversight lapses and asked to step away from operational roles to prevent future crises.
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The DGCA action sends a strong message that passenger safety and operational discipline cannot be compromised, even by market leaders like IndiGo.